Privacy Policy

Last Updated: October 15, 2023

This privacy policy for Nexora Innovations Tech Limited ("we," "us," or "our") outlines how and why we may collect, store, use, and/or share ("process") your information when you utilize our services ("Services").

Our application transforms business card images into text format. Uploaded images are exclusively utilized for recognition purposes and are not retained. Additionally, we do not store any personal or third-party information acquired through image recognition or manually input by you, encompassing but not limited to names, email addresses, phone numbers, company names, company addresses, and websites.

1. Information Collection

Personal Information You Provide

We gather personal information that you voluntarily share with us when registering for our Services, expressing interest in learning about our products and services, participating in Service activities, or contacting us.

The personal information collected varies based on your interactions with us and our Services, your choices, and the products and features you utilize. This may include:

Sensitive Information: We do not handle sensitive personal data.

Social Media Authentication: We may offer registration through existing social media accounts (such as Facebook or Twitter). If you choose this option, we will collect the information described in the "Social Media Logins" section.

Automatically Collected Information

When you visit, use, or navigate our Services, certain information is automatically collected. This does not reveal your specific identity but may include device and usage information such as:

This information is primarily necessary for maintaining security, operational functionality, and internal analytics.

Like many businesses, we utilize cookies and similar technologies for information collection.

Log and Usage Data

Our servers automatically collect service-related, diagnostic, usage, and performance information when you access our Services. This log data may include your IP address, device information, browser type, settings, activity information (date/time stamps, pages viewed, searches, features used), and device event information.

Device Information

We collect data about the device you use to access our Services, which may include IP address, device and application identification numbers, location, browser type, hardware model, internet service provider, operating system, and system configuration.

Location Data

We may collect information about your device's location, which can be precise or imprecise. The amount of information collected depends on your device type and settings. You can opt out of location data collection by disabling location settings on your device, though this may limit certain Service features.

2. File Handling Procedures

File Storage

Files uploaded for conversion are temporarily stored on our servers to enable the conversion process. These files are not retained after conversion completion and are automatically deleted from our servers.

Data Security

We prioritize the security of user files and implement measures to protect against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure.

Data Sharing and Sales

At Nexora Innovations Tech Limited, data privacy is our primary concern. We neither share nor sell your processed data. We cannot create backups of your files upon request. File backup or storage requires your explicit agreement. Your files are associated solely with your IP address, and only the user initiating the conversion can download the resulting file.

3. Information Processing

We process your information to provide, improve, and administer our Services, communicate with you, ensure security, prevent fraud, and comply with legal obligations. With your consent, we may also process your information for other purposes.

We process personal information for various reasons, depending on how you interact with our Services, including:

4. Legal Bases for Processing

We only process your personal information when we believe it is necessary and have a valid legal reason under applicable law, such as with your consent, to comply with laws, to provide services, to fulfill contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

5. Third-Party Websites

Our Services may include links to third-party websites, online services, or mobile applications and/or contain advertisements from unaffiliated third parties. We do not guarantee the safety of any information you share with these third parties and are not liable for any loss or damage caused by their use.

Inclusion of a link to a third-party resource does not imply our endorsement. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy.

We recommend reviewing the policies of any third parties and contacting them directly with questions.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use these technologies and how you can refuse certain cookies is detailed in our Cookie Notice.

Most web browsers accept cookies by default. You can typically adjust your browser settings to remove or reject cookies, though this may affect certain Service features.

7. Information Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we no longer have an ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If deletion is not immediately possible (for example, due to storage in backup archives), we will securely store your information and isolate it from further processing until deletion is possible.

8. Minors' Privacy

We do not knowingly collect data from or market to children under 18 years of age. By using our Services, you represent that you are at least 18 years old or are the parent/guardian of a minor and consent to the minor's use of our Services.

If we learn that personal information from users under 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

9. Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting. As no uniform technology standard for recognizing and implementing DNT signals has been finalized, we do not currently respond to DNT browser signals or other mechanisms that automatically communicate your choice not to be tracked online.

10. Analytics

Our mobile application utilizes the third-party Firebase platform to gather usage data and technical problem information. The app collects and temporarily stores certain information about your visit to help us better align our app design with user needs.

Information collected includes:

This information is anonymized and not used for user identification. We may share this information internally with employees as needed to improve our product and enhance user experience. Raw data logs are retained temporarily for app management purposes only.

11. Policy Updates

We may update this privacy policy periodically. The updated version will be indicated by a revised "Last Updated" date and becomes effective as soon as it is accessible. If we make material changes, we may notify you by prominently posting a notice of such changes or by directly sending you a notification.

We encourage you to review this privacy policy frequently to stay informed about how we are protecting your information.

12. Contact Us

If you have questions or comments about this policy, you may email us at support@nexora-meta.com.